Format your article contents
Vanilla knowledge base articles are created in our Rich Editor. You can use the various formatting options of the Rich Editor to enhance the content of the article. For example, use the:
Cloud Customers
Self-hosted Customers
simplified button bar
to add an emoji, insert an image, insert media, and attach a file where your cursor is positioned.
text/character format
options to apply bold, italic, and add a link to a selected chunk of text.
